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    Frequently Asked Questions

    #1: Which areas do you serve?

    We proudly serve Charlotte, Waxhaw, Indian Trail, Gastonia, Concord, Huntersville, Rock Hill SC, and Landis — plus many other locations that are within about 1 hour driving distance from our base. If you’re not sure whether we cover your neighborhood, just give us a call — we’d love to help!

    #2: How much do you charge?

    Pricing depends on your dog’s breed, size, coat condition, and the services selected.
    Visit our services page to get a personalized quote by filling in the details.

    We’re happy to discuss options once we know more about your pup!

    #3: Do you groom large dogs?

    Yes! We love working with big breeds and handle them with care every time.

    #4: Do you travel to my house?

    Yes! We offer convenient mobile grooming right at your doorstep in our fully equipped van.

    #5: Can I travel to your place?

    Yes, you’re welcome to bring your dog to our location if that works better for you!

    #6: Do you travel just for trimming nails?

    No, we don’t offer standalone mobile nail trims — but if you’re interested, we can arrange it with a $100 minimum fee.

    #7: Do you groom senior dogs and puppies?

    Yes! We specialize in gentle care for seniors and positive first experiences for puppies.

    #8: Can multiple dogs from the same household go into the grooming van at the same time?

    Yes! We’re happy to groom siblings or housemates together — it’s often more relaxing for them.

    #9: Can I stay with my pet during grooming?

    Yes, feel free to stay if it helps your dog feel more at ease — we love having owners involved!

    #10: Do you sedate dogs?

    No, never. We use calm handling, patience, treats, and positive reinforcement only.

    #11: Do you offer discounts?

    Yes! We proudly give a $50 discount to teachers, active/retired US Armed Forces members, and police officers. Just let us know when booking!

    #12: What is the best way to make an appointment?

    Call us at 910-361-1974 and leave a detailed message with answers to our intake questions — we’ll get right back to you to book your pup’s spa day!

    Got more questions? We’re just a call away — let’s get your dog looking and feeling fabulous!